Privacy Policy

Introduction

We are committed to protecting your privacy, and securing the personal data that you provide. Please read this policy carefully, and contact us if you have any questions. This Privacy Policy forms part of the Terms and Conditions of the use of this Website https://banyanworkspace.com/, which is owned and operated by Banyan Workspace and BANYAN LIFESTYLE LIMITED.

This Privacy Policy hereinafter referred to as the “Policy” applies to all users of and visitors to the Banyan Workspace Website hereinafter referred to as the “Website” which can be accessed at https://banyanworkspace.com/ and all services, products, softwares, in addition to any other online features and/or posts relating to the Website and all services, products and software content hereinafter referred to as the “Services” provided by BANYAN LIFESTYLE LIMITED hereinafter referred to as “Banyan Workspace” and any or all of its subsidiaries and affiliated companies hereinafter also referred to as “Banyan Workspace”, “we”, “our” and/or “us”.

We are committed to protecting and respecting your data privacy. This Policy explains the basis on which personal information we collect from you will be collected/processed/stored/used by us or on our behalf. We will ensure that all personal data submitted or collected through our Website, Services or by other means are handled in strict adherence to the relevant data protection laws, including but not restricted to the Personal Data (Privacy) Ordinance in Hong Kong (PDPO).

If you have any questions/comments regarding this Privacy Policy, or the practices of this website, please contact us at (Hong Kong) +852 2159 5599 or info@banyanworkspace.com.

Data Collection

Your data belongs to you. We are the data processor that utilizes your data to ensure the best possible experience for you, to continually improve our Services, and for security purposes. We collect “Non-Personal Information” and “Personal Information”.

Non-Personal Information includes information that cannot be used to personally identify you or any entity associated with you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. The Non-personal information we collect is not limited to the ones listed.

Personal Information includes information that can be used to personally identify you or any entity associated with you, such as your email, Name, Organisation Name, Phone Number, Contact Data, Device ID, your user preference, along with all other data you supply to us and information provided you through the use of our Website and Services.

We may collect and store other types of information automatically upon your visit to our Website. Examples include the internet protocol (IP) address used to connect your computer or device to the Internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, the full URL clickstream to, through and from the Website, cookie identifier and your activity on our Website, including the pages visited.

Children’s Privacy

Our Website and Services are not directed to anyone under the age of 16. The Site does not knowingly collect or solicit information from anyone under the age of 16, or allow anyone under the age of 16 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 16 without the consent of a parent or guardian, we will delete that information as soon as possible. The parents/guardians of the children are responsible for entering and managing their children’s information. If you believe we have collected such information, please contact us at (Hong Kong) +852 2159 5599 or info@banyanworkspace.com.

Cookies

Banyan Workspace automatically gathers information through the use of cookies. In order to optimize your experience. These cookies are used to store anonymous information including visitors’ preferences, and the pages on the Website that the visitor accessed or visited. It does not have the function of identifying an individual user of the Website. By continuing to use our Website, you are agreeing to the use of cookies on the site. However, please note that we have no control over the cookies used by third parties.

We also use cookies to measure the traffic and performance of our Website’s pages along with other marketing and IT related purposes. We may use third parties to collect and process personal information through the use of cookies on our behalf for this purpose.

We use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

Cookies are small computer files that are stored on your computer’s hard drive or embedded in our Website that allow us to identify you, track your use of the Website and improve your experience on our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service for this reason we recommend that you leave them turned on.

Data Processing, Usage and Transfer

Personal Data Usage

Except as otherwise stated in this Policy, we do not sell, trade or rent your Personal and/or Non-Personal Information with third parties without your consent. We do share Personal and/or Non-Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to the user’s email address for purposes of sending emails from us, or other third party vendors. Those vendors use your Personal Information only at our direction and in accordance with our Policy.

In general, the Personal Information you provide to us is used to help us communicate with you, deliver our Services, improve our Website/Service, for security reasons or other business operations. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and if you opt in, we may contact you about special offers and services, or share your information with our partners so that they can offer you special deals and services. We use your financial information only to bill you and charge for the products and services that you have purchased.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

Non-Personal Data Usage

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on our Website. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Non-Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Policy, and that any acquirer of our assets may continue to process your Non-Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

Third Party Data Processors

Banyan Workspace engages certain third parties that may process data submitted to or from Banyan Workspace to perform certain business-related functions and to increase our Services’ functionality. These parties assist with a range of business operations, included but not limited to Finance, Marketing, and Sales. When we engage a third party to perform such functions, we may provide them with information, including Personal Information, Log Data and Account Information, in connection with their performance of such functions. These sub processors are listed below, as may be updated by Banyan Workspace from time to time:

Booqed, Coworker, Eventbrite, Fedex, FloDesk, Flyspaces, Glassdoor, Google, Hubspot, Instagram, Instant Office, LinkTree, MailChimp, Match Office, MilkGarage, Office Hub, Pelago, Shopify, Spacious, Squarespace, Stripe, Survey Planet, Venue Hub, Wix, WordPress, Youtube, Zapier, Meta, Cloudways, Clouflare, Spotify, Kube, Github, Venue Hub, Storefront, Venuerific, Coworker, Flydesk, Flyspaces, Hubble, New Venue Platform, Exclusive Venue, Desana, Eventflare.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose. These third parties may analyze the data we provide, combine that data with publicly available data, and/or provide us with access to their analysis and reports.

Social Media

Banyan Workspace is also active on social media (e.g., Facebook, Instagram, LinkedIn etc.) and shares information, images, and video with the public through unaffiliated external social media sites. We encourage you to read their policies. Remember that the social media sites are public, which means that anyone can see your posts, and your posts may even show up in search engine results.

While we will not edit comments, we may delete a comment from our page on a social media site if it, for example, does not relate to the post, promotes a commercial product or service, uses obscene, threatening, or harassing language, or if it is a personal attack or hate speech that targets or disparages any ethnic, racial, age, or religious group (or other legally protected group), or if it advocates illegal activity or violates copyright laws.

Rights & Security

Data Usage Rights

You have the following rights over the way your personal data is processed.

You have the right to request a copy of the personal information we have collected about you and to have any inaccuracies corrected. To make a request, please let us know by sending an email to info@banyanworkspace.com
You can ask us to correct or delete any personal information held about you when it is no longer required for fulfillment of the Services.
You can ask us to restrict, stop processing, or to delete your personal data we hold about you when the data is no longer required for fulfillment of the Services.
You can withdraw your consent for data processing.
Obtain a copy of your personal data, which you can use with another service provider.
You may make a complaint to the Office of the Privacy Commissioner for Personal Data (PCPD) if you believe that we have contravened any of your rights under the PDPO.
You may at any time withdraw your consent to receive marketing material from us. This does not include communication for administrative purposes.

Data Protection

Your data is transmitted safely by using SSL protocol and encryption. We secure our Website and other systems by adopting the highest standard of technical and organizational measures against the loss, destruction, access, change or dissemination of your data by unauthorized persons. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology during storage.

Banyan Workspace is committed to protecting your data. However, we cannot guarantee that information you provide will not be intercepted or accessed, potentially illegally, while you or Banyan Workspace are using the Internet, or transmitting your data. By using our Service, you acknowledge that you understand and agree to assume these risks.

Third Party Links

As part of our Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy or security practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through our Website and our Services. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Website or via our Services. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that website or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

Policy Changes

Banyan Workspace reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account and/or by placing a prominent notice on our website. Significant changes will go into effect 30 days following such notification. Minor, Non-material changes or clarifications will take effect immediately. You should periodically check the Website and this Policy page for updates.

We encourage you to review this Website for the latest information on our privacy practices. Following any amendment if you continue to browse and use this Website, you are agreeing to accept and be bound by this Policy.

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